ORGANISATIONAL BEHAVIOUR

ORGANISATIONAL BEHAVIOUR

UNIT- 1   INTERODUCTION

UNIT- 2  OB& THEORY

                  PEXCEPTION

                  LEARNING

                   LEADERSHIP

UNIT -3   ATTITUDE

                  MOTIVATION

                 COMMUNICATON

UNIT 4  GROUP& RELATED

                                    ORGANISATIONAL BEHAVIOUR :-

IT is defined as systematic study & application of knowledge/ groups behaves within the organization where they work.

OBJECTIVE OF OB: - Explain predict human behavior

DICCIPLINES: -Psychology, Social psychology, sociology, Anthropology

1-    PHYCHOLOGY:-Seeks to measure explain and way of behavior.

2-    SOCIOLOGY: - Studies the relations to their follows in organization.

3-    SOCIAL PSYCHOLOGY: - Focuses on the influences of people on one another.

4-    ANTHROPOLOGY: - Study of society to lean about human being and their activity.

POLITICAL SCIENCE: - Study of behavior of individual & gap within organisations.

 

 LEVEL OF ANALYSIS IN OB :-

     IMPORTANCE OF OB –

·        Imporoving employees skill

·        Improving customer service

·        Developing employees loyalty

·        Improving ethical behaviors

·        Helping employees work life

·        Improving employment 

 ORGANISATIONAL BEHAVIOUR AS SOCIAL UNIT :- 

“Efficient organization is the basis of successful enterprise “. In the light of this statement discuss the purpose and importance of  organization..

CONCEPT OF LEARNING ORGANISATION :- Learning organization is an organization skilled at erecting , aquaring , & transferring knowledge & at modify its behavior to reflect new knowledge and insides,.

BUILDING BLOCKS AND LEARNING ORGANISATION :-

·        Systematic  problem  solving

·        Experimentation

·        Leaving from past experiences

·        Learning from others

·        Transferring Knowledge

IMPORTANCE OF LEARNING ORGANISATION :-

v For companies it helps in able to adopt the changing environment and stay ahead of their competition.

v To improve the workforce skill set.

v To improve communication among employees.

v To improve companies weakness and to utilize their strength more efficiently.

CHALLENGE OF LEARNING ORGANIASTION :-

v  It may be expensive process

v  It may take more effort to learn some new skills and techniques

v It may fail to encourage new ideas in the employee.

APPROACHES TO KNOWING ORGANISATIONAL BEHAVOIUR :-

1-    COGNITIVE

2-    BEHAVIOURSTIC

3-    SOCIAL LEARNING

1-    COGNITIVE :-

 This approach is based on expectancy , demand and incentive concepts.

EDWARD TOLMAN, has made a significant contributes in cognitive approach

2-    BEHAVIOURSTIC :-

It focused on observable behavior .IVAN PAVLOV, J.B.WATSON  were the pioneers of the behavioristic  approach. The explain human behavior on the basis of stimulus and response.

3-    SOCIAL LEARNING APPROACH :- This approach  incorporate the concept  & principles of both cognitive and behavioristic approach.In this approach behavior is explained as continuous reciprocal interaction between cognitive behavioral and environmental determinants.

VARIOUS MODEL OF OB :-

1-    AUTOCULATIVE MODEL: - This model depends upon the powers. Here authority is delegated by  right of command  to the people, to whom it applies. Here management assumes that employees gave to be directed ,persuaded and pushed into performances on the basis of order &commond.

2-    CUSTODIAL MODEL :- In the autoculative model the employees were filled  with insecurity  , frustration aggression  towards the superior . In custodial approach it depends on economic sources, the resulting managerial orientation is towards money to pay wages and benefits. The custodial approach leads to employees dependence on the oragnisation. This dependence is added to reduce personal dependence on a BOSS.

3-    SUPPORTIVE MODEL :- On this model management supports employees in their work, the psychological result is, the feeling of participation& task involving to the organization.

4-    COLLEGIAL MODEL: - It is the extension of  supportive model. The term ‘ collegial relates to the body of person giving a common purpose ..It is term concepts. It depends on the management building, a feeling of partnership with employees. The result of employees feels needed and useful.

ORGANISATIONAL CHANGE:-

RESENT STATE               DESIRED STATE

Organisational change is the process by which organization move from  their present state  to some desired future state to effectiveness.

The main goal of organization change is to find out improved way of using resources and capabilities in order to organizational ability to create value.

FORCES FOR CHANGE:-

·        Competitive forces

·        Economic

·        Political

·        Global

·        Demographic ( population )

·        Social

·        Ethical

RESISTANCE TO CHANGE :-

·        ORGANISATIONAL LEVEL

ü STRUCTURE

ü CULTURE

ü STRETGY

·        FUNCTIONAL LEVEL

ü POWER AND CONFLICT

ü DIFFERENCE IN SUBMIT ORIENTATION

·        GROUP LEVEL

ü GROUP THINKING

ü COHENSIVENESS

·        INDIVIDUAL LEVEL

ü UNCERTAINING & INSECURE

ü HABBIT

ü PERCEPTION

These theory argue that two sets of opposing forces within an organization determine how change will take place :-

1-    Forces of change & forces making organization resistance to change

2-    When forces for and against change are equal the organization is in state of inertia.

3-    To change an org.managers must increase forces of change or forces resistane to change

RESISTANE TO CHANGE :- It is an attitude that show unwillingness to make or support a change…..