Programmed and non-programmed decisions:
Programmed decisions are concerned with the problems of repetitive
nature or routine type matters.
A standard procedure is followed for tackling such problems. These
decisions are taken generally by lower level managers. Decisions of this type
may pertain to e.g. purchase of raw material, granting leave to an employee and
supply of goods and implements to the employees, etc. Non-programmed decisions
relate to difficult situations for which there is no easy solution.
These matters are very important for the organisation. For
example, opening of a new branch of the organisation or a large number of
employees absenting from the organisation or introducing new product in the
market, etc., are the decisions which are normally taken at the higher level.
2.
Routine and strategic decisions:
Routine decisions are related to the general functioning of the
organisation. They do not require much evaluation and analysis and can be taken
quickly. Ample powers are delegated to lower ranks to take these decisions
within the broad policy structure of the organisation.
Strategic decisions are important which affect objectives,
organisational goals and other important policy matters. These decisions
usually involve huge investments or funds. These are non-repetitive in nature
and are taken after careful analysis and evaluation of many alternatives. These
decisions are taken at the higher level of management.
3.
Tactical (Policy) and operational decisions:
Decisions pertaining to various policy matters of the organisation
are policy decisions. These are taken by the top management and have long term
impact on the functioning of the concern. For example, decisions regarding
location of plant, volume of production and channels of distribution (Tactical)
policies, etc. are policy decisions. Operating decisions relate to day-to-day
functioning or operations of business. Middle and lower level managers take
these decisions.
An example may be taken to distinguish these decisions. Decisions
concerning payment of bonus to employees
are a policy decision. On the other hand if bonus is to be given to the
employees, r calculation of bonus in respect of each employee is an
operating decision.
4.
Organisational and personal decisions:
When an individual takes
decision as an executive in the official capacity, it is known as
organisational decision. If decision is taken by the executive in the personal
capacity (thereby affecting his personal life), it is known as personal
decision.
Sometimes these decisions may affect functioning of the
organisation also. For example, if an executive leaves the organisation, it may
affect the organisation. The authority of taking organizational decisions may
be delegated, whereas personal decisions cannot be delegated.
5. Major and minor
decisions:
Another classification of decisions is major and minor. Decision
pertaining to purchase of new factory premises is a major decision. Major
decisions are taken by top management. Purchase of office stationery is a minor
decision which can be taken by office superintendent.
6. Individual and group
decisions:
When the decision is taken by a single individual, it is known as
individual decision. Usually routine type decisions are taken by individuals
within the broad policy framework of the organisation. Group decisions are
taken by group of individuals constituted in the form of a standing committee.
Generally very important and pertinent matters for the organisation are
referred to this committee. The main aim in taking group decisions is the
involvement of maximum number of individuals in the process of decision-
making.